At TRAIND LTD, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, use our services, or engage with us in any manner. By accessing or using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect the following types of information when you interact with our website or services:
- Personal Identification Information: Name, email address, phone number, and other contact details.
- Payment Information: Billing address, payment details (if applicable), and transaction history.
- Usage Data: Information about how you interact with our website, such as your IP address, browser type, pages visited, and time spent on our site.
- Cookies: We use cookies to enhance your experience on our website. Cookies are small data files that are stored on your device to help us remember your preferences and improve website functionality.
2. How We Use Your Information
We use your information for the following purposes:
- Providing Services: To fulfill our services related to educational sustainability and green initiatives in educational institutions.
- Communication: To send you updates, promotions, and important information related to your account, orders, or our services.
- Improving Our Website: To understand how visitors interact with our site and to improve the functionality and content we offer.
- Processing Payments: To complete financial transactions related to any services or purchases you make through our website.
3. Data Security
We take reasonable steps to protect your personal information from unauthorized access, alteration, or disclosure. We use industry-standard security technologies and procedures to safeguard your data. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
4. Data Sharing
We will not sell, rent, or share your personal information with third parties for their marketing purposes. We may, however, share your information in the following circumstances:
- Service Providers: We may share your data with trusted third-party service providers who assist us in delivering our services, such as payment processors or email marketing platforms.
- Legal Requirements: If required by law, we may disclose your information to comply with a legal process, court order, or government request.
5. Your Rights
You have the right to:
- Access: Request access to the personal information we hold about you.
- Correction: Request correction of any inaccurate or incomplete data we have about you.
- Deletion: Request the deletion of your personal information, subject to certain exceptions.
- Opt-Out: Opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.
To exercise any of these rights, please contact us at [email protected].
6. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience and gather information about how our website is used. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your experience on our website.
7. Third-Party Links
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Children’s Privacy
Our services are not intended for children under the age of 16. We do not knowingly collect personal information from individuals under the age of 16. If we learn that we have collected personal data from a child under 16, we will take steps to delete such information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed of any updates.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, or if you wish to exercise your rights, please contact us at:
TRAIND LTD
6 EMMERSON AVENUE, HUGGLESCOTE, COALVILLE LE67 2JG
Email: [email protected]
Phone: +447869932341
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described.